Customers

MediaMelon is helping improve the streaming experience for major media accounts all around the world. Our products provide insights and enhancements to the Quality of Experience enjoyed every day by hundreds of millions of their viewers. Our mission is to enable any media company delivering content over the Internet to perfect their user experience and create a global entertainment service that their subscribers will love to watch. Our solutions are designed to meet the needs of a variety of different OTT segments.

OTT Customer Segments

Online Video Platforms

Online Video Platform (OVP) providers need to offer a fully-featured, flexible video delivery solution that will meet the needs of a wide array of different clients, many with unique requirements. SmartSight Analytics can provide comprehensive video insights for all of your clients or just those which need advanced features that your existing solution may not support. SmartPlay Streaming can ensure you deliver the highest possible QoE and reduce your delivery costs, giving you a competitive advantage. Both solutions can overlay easily on to your existing platform with minimal integration effort.

SVOD, AVOD and TVOD Services

Subscription, advertising or transaction based Video on Demand service providers need to deliver the highest possible Quality of Experience in order to ensure continued customer loyalty, and must have complete visibility of how content is being consumed by their subscribers. SmartPlay Streaming can help ensure you deliver the highest possible QoE across a global network to a wide range of different device types. SmartSight Analytics can provide all of your teams with the critical insights they need to grow your subscriber base and your revenue successfully.

Broadcaster Direct-to-Consumer Services

Content owners launching direct-to-consumer services want to deliver a customer experience that is outstanding in every way, and make the best possible use of the subscriber data that the direct customer relationship can now provide. SmartPlay Streaming enhances the performance of standard ABR streaming protocols to help ensure that the QoE for subscribers matches the expectations set by traditional broadcast delivery. SmartSight Analytics supports the broadest-possible data collection, analysis and insights for internet-delivered video services with support for all commonly-used end point devices.

TV Everywhere

MVPDs and broadcasters delivering content over the internet to mobile devices need to make sure that they can deliver the same high Quality of Experience as they do on their TV platforms. They also need to understand exactly how customers are using and enjoying these new offerings. SmartPlay Streaming can help you ensure that the QoE you deliver to your customers is of the highest quality even though you do not control the delivery network. SmartSight Analytics will allow you to monitor QoE to ensure you are delivering the brand experience your customers have come to expect from you.

OTT System Integrators

System integrators who architect OTT content delivery solutions need to partner with vendors who can provide the most comprehensive set of functionality possible, and whose products can be integrated quickly and easily in to a wide array of system components. SmartSight Analytics and SmartPlay Streaming share common technology, including a player API / SDK that supports all of the commonly used media players, and an AWS-based cloud implementation that can integrate with any headend architecture. These components offer full video analytics and insights capabilities, as well as the ability to help your customers enhance their subscriber QoE.

Virtual MVPD Services

Virtual MVPD service providers must ensure that the user experience they deliver can match that of the traditional MVPD services consumers have been using for years. They also need true real-time visibility in to the QoE performance of their platform. SmartSight Analytics uses perceptual video quality information to provide the most detailed insights possible in to the user experience for each and every one of your customers. SmartSight Streaming can enhance the performance of your ABR deliver to reduce buffering incidents, improve video quality during complex scences, and increase the overall perceptual quality of your live and on demand video content.

Customer Case Study

Learn how MediaMelon helped global SVOD service provider ErosNow to increase the free-user to paying-subscriber conversation rate; commission new content that would really appeal to those customers; and to deliver the highest possible QoE.

Want to discuss how MediaMelon can provide QoE Insights and Enhancements for your OTT Services?

SmartPlay StreamingTM

MediaMelon SmartPlay uses perceptual video quality information to enhance the playback performance of all types of Adaptive Bitrate (ABR) streaming.

SmartSight AnalyticsTM

MediaMelon SmartSight is a real-time predictive analytics solution that provides actionable monitoring and deep analysis of video usage and streaming performance.

Perfect your

OTT User Experience

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