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MediaMelon is the AI-powered streaming analytics platform for tracking real-time Quality of Experience (QOE),Ads, & Errors, that lets you deliver remarkable streaming experience, drive higher advertising revenue, and deliver error-free streaming experience to your viewers.

by the world’s top video-first companies









Everything you get in Conviva - With the power of AI
Experience unparalleled QOE analytics without sacrificing on control over data, clarity of insights, or ease of use.
Own your data
At MediaMelon, we believe in empowering our customers with full control over their data. Unlike Conviva, which restricts access and charges extra for exporting data, MediaMelon offers open APIs and effortless data retrieval mechanisms at no additional cost. We prioritize privacy by masking sensitive information, ensuring that your data remains secure and fully under your control
Optimize advertising QoE
Continuously track viewer interactions with ads, including start delays, buffering, and completion rates. Identify and mitigate issues that affect viewer experience beforehand and reduce revenue leaks.
Clear documentation
Our detailed and comprehensive documentation is created to make implementation and troubleshooting a breeze for your team. Unlike Conviva’s limited resources that often require support calls, MediaMelon’s clear guides empower your developers to resolve issues independently. And whenever you need additional help, our expert solutions engineers are available to assist,ensuring smooth operations at all times.
Quick comparison guide
MediaMelon
Conviva
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Real-Time Error Heatmaps
Predictive Error Analytics
AI-Powered QoE Metrics
Multi-Parameter Debugging
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Open APIs
Full Data Export Control
Playback Analytics
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
User-Friendly Interface
Customizable Dashboards
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Player SDK Integration
Roadmap Customization
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
24x7 Support Availability
Local Engineering Teams
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Clear and Comprehensive
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Advanced Ad Metrics
Real-Time Ad Revenue Insights
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Competitive Pricing
Transparent Costs
Video QoE
Ad QoE
Playback Analytics
Subscriber Journey Analytics
Predictive QoE Insights
AI powered error alerting system

How they did it
boosted it’s viewer engagement by 30% with MediaMelon
Cineplex turned to MediaMelon for cutting-edge QOE analytics to reduce subscriber churn, optimize streaming experience, and improved viewer NPS by 15%. By leveraging our SmartSight platform, they achieved a seamless and engaging experience for millions of users.
Real-time QOE analytics
Gain actionable insights into your viewers' streaming experiences by tracking key metrics like buffering, playback failures, and startup delays. With real-time monitoring and AI-driven diagnostics, you can proactively improve viewer satisfaction and reduce churn.

Optimize advertising ROI
Optimize your ad strategies with MediaMelon’s Ads Analytics, offering detailed visibility into ad impressions, fill rates, and revenue performance. Our platform ensures advertisers can maximize ROI while delivering non intrusive and engaging ad experiences to viewers.
Proactive error mitigation
MediaMelon’s Error Analytics enables pinpoint identification of streaming issues with advanced tools like error heatmaps and root cause analysis. By addressing problems in real-time, you can ensure uninterrupted streaming and a flawless viewing experience for your audience.
Hear from our
impact stories

"SmartPlay has allowed us to mitigate last-mile bandwidth and infrastructure limitations to deliver better QoE to new and existing subscribers, manage our costs and improve margins"

"MediaMelon provided invaluable insight into our ads to help identify and resolve ad errors. A particularly large problem was completely obscure before the integration with MediaMelon"

“Our clients can see a significant lift in the value of their delivery platform with a rich set of features available to solve operational and business challenges, with the features now becoming an integrated part of our overall service proposition.”
Deliver remarkable end-user experience
Get in touch with our video experts for custom solutions and pricing, and elevate your end user experience.