Zype elevates streaming intelligence with MediaMelon SmartSight

See how Zype by Backlight, a leading video infrastructure platform, integrated MediaMelon’s SmartSight analytics to enhance customer experiences and streamline video performance for it’s clientele and publishers worldwide.

Impact scale at a glance

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Global streamer base

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Assets added every month

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Employees across multiple territories

The Vital Role of Intelligence in Video Streaming

There is no doubt that data is a vital fuel for the video streaming business model. This is true for all functional teams in a streaming business-operations, product management, marketing, and customer service teams are key consumers of the intelligence generated by stream delivery and consumption.

Zype, a leading video API and infrastructure platform, is a keen advocate of streaming intelligence—for both its own operations and as part of a suite of tools that its own client base can use for optimizing their own business metrics
The MediaMelon SmartSight platform provides a complete and compelling analytics offering for such multi-tenant service operators. The SmartSight platform, as detailed below, offers a comprehensive data-gathering and analysis platform with a full API suite that permits integration within the Zype service offering and can be branded to match the rest of the client tool suite in day-to-day operations. The benefits of this partnership include

We built the SmartSight platform to be a pivot point for data collection and analysis in streaming delivery systems and to be architected in a way that makes it easy to integrate within comprehensive end-to-end applications. We are excited by the growing number of streaming ecosystems looking for a powerful, yet flexible set of analytic solutions that can become an organic part of their own offerings, rather than exist as a stand-alone toolset.

Kumar Subramanian

Founder and CEO of MediaMelon

Zype, SmartSight, and the Streaming Marketplace

The SmartSight Platform and the SmartSight QoE, SmartSight Ads applications, developed and maintained by a team dedicated to this market space, is able to offer a more sophisticated and extensible streaming intelligence and video analytics approach than can be assembled in-house from basic open-source components. Constructed as a cloud-native, api-first application, SmartSight uses best-of breed AWS cloud service components and multi-AZ hosting to offer a completely scalable, thoroughly secure, and impeccably highavailability resource to help optimize any streaming business.

MediaMelon has a highly effective and flexible approach to position its SmartSight streaming intelligence solutions in a powerful, co-branded configuration to Online Video Publisher (OVP) partners of all types and sizes. The co-branded approach offers the same rich analytics and anomaly detection as the standard product to video publishers using a custom integration within the OVP delivery platform - and substantially enhances the broad value proposition of the OVP service as a result.

Flexible Co-Branded Architecture with Rich Configuration and Control

The flexibility of this architecture lends itself to a co-branded approach that encapsulates all platform and tool functions in a functional subsystem of the master application. The features and functions within that subsystem enable additional rich configuration and control features as described below.

The SmartSight Platform

The data-acquisition end point, analytics warehouse, and management core. The platform provides an integrated, scalable and flexible resource to power all types of human and machine learning tools that contribute to business insight.

01

SmartSight Tools

A variety of user-facing tool configuration options that leverage the SmartSight Platform data and help operator teams optimize their business profile. These range from baseline analysis utilities to sophisticated delivery bandwidth optimization services.

02

API Integration layer

A+E needed a vendor that went beyond the basic QoE metrics, and provided capabilities such as real-time session insights, at the event level as well as the ability to measure, analyze and diagnose issues across ads and content side-by-side. The ability to handle both client side and server-side advertising integration was also important for A+E

03

Access Control

Flexible multi-tier access control with robust data security protocols delivers the hierarchical access key to OVP and other sell-through business models.

04

Flexible Co-Branded Architecture with Rich Configuration and Control

The flexibility of this architecture lends itself to a co-branded approach that encapsulates all platform and tool functions in a functional subsystem of the master application. The features and functions within that subsystem enable additional rich configuration and control features as described below.

Co-branded screen layouts

SmartSight partners can brand their own analytics services console and dashboards to fit with the overall theme and naming conventions of their service management solution. Optionally this can be supplemented by the “powered by SmartSight” designation to add industry and technical credibility.

Hierarchical account management

SmartSight offers a highly flexible Super admin/account admin//sub-account user management approach to enable partitioned data collection and analysis solutions to be distinctly provisioned and used across many OVP user organizations. The creation of individual account spaces on the platform is managed through the SmartSight API, so that workflows for customer onboarding can be made seamless.

SSO support

Using existing authentication tool mechanisms makes for smooth enterprise integration. Individually administered SmartSight accounts and sub-accounts can be integrated with client directory services or SSO authentication tools with customer-determined access roles and privileges.

Robust data security controls

To ensure data integrity and fully partitioned access controls, SmartSight enables Integrated, smooth scaling with AWS certified account management and data-warehouse security.

Custom support packages

MediaMelon offers a choice of commercial support models for SmartSight deployments with partners, all backed by a professional ticketing management system and routine account management reporting.

Aligned feature roadmap

Large scale SmartSight OVP partners participate in roadmap council discussions with the MediaMelon team to prioritize new feature development and additional client-side partner integrations.

A Cost-Effective Approach for Partners

In an era where state-of-the-art SaaS application architectures routinely use integration of cloud vendor and partner application services, does a roll-your-own analytics subsystem make strategic or commercial sense? The MediaMelon offer is for your business to take a cloud service building block approach and access a mature, continuously enhanced suite of platform features and application options. Mediamelon offers a business-friendly approach to partnerships of this type.

AWS hosting facilities enable very rapid setup for POCs or short-period festival style event use- unlimited expansion and robust partitioning of account data and reporting. At the same time, flexible AWS pricing options, and access to substantial volume discounts, permit highly cost effective, alway-on data collection and analysis solutions that scale with your business.

Summary

The co-branded packaging of the SmartSight platform makes MediaMelon the partner of choice for vendors in the streaming video industry, offering a highly effective contribution to the front-line toolset for video publishing and distribution. While enabling a distinct focus on their own core competency, the SmartSight functionality contributes rich analytics and anomaly detection to video publisher clients and substantially enhances the value proposition of the overall service. MediaMelon works with video player vendors, CDNs, and OVPs to bring the best in the market to such publishers.

Our testimonial speaks for itself

At Zype, our goal is to provide our customers with the software they need to deliver top quality streaming services to their end users. We are exceptionally happy with the MediaMelon approach and its tool sets that allow us to ensure a high quality of service for our customers.

Michael Smith

Director of Support, Backlight

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